Sport NZ Sport and Recreation Knowledge Library: New Zealand-based sport and recreation research

Review of satisfaction research and measurement approaches Research Completed

Title

Review of satisfaction research and measurement approaches

Lead Author

Latu, T. M. & Everett, A. M.

Organisation(s)

Department of Conservation

Publication Year

2000

Publisher

Department of Conservation

Contacts

Abstract

This report summarises the international literature on visitor satisfaction and its measurement.

Keywords:

Tourism, Satisfaction, Visitors, Survey, Department of Conservation

How to access

Areas of Focus

Topics

Views

1548

Added

July 11, 2012